Privacy Policy


Who we are

Camping Los Gallardos, Miraflores, Los Gallardos Leisure and the Almería Lawn Bowling Centre are all owned and operated by ARK 90 s.l., a limited company setup in Spain with company registration number (CIF) B-04122974. We are registered by the Junta de Andalucía’s ministry of tourism with inscription number AL-4-04-0017.

Where we are

Our registered offices are located at:

Camping Los Gallardos, 04280 Los Gallardos, Almería, Spain

What products and services are sold through this website

We sell the following services through this website:

    • Physical stays at our resort
    • Restaurant tickets and reservations at our resort
    • Value added services to the above (such as BBQ rental, premium seating, etc) which can only be used during your visit to our resort

What personal data we collect and why we collect it

When you contact us through our standard contact form

We collect information about you in order to deal with your enquiry. This includes, but may not be limited to:

  •  Your name.
  • Contact details (email and telephone number).
  • You may also be asked about your intended vacation plans.
  • Your enquiry and any generic text you enter.
When you make a booking

We collect information about you in order to deal with your enquiry and prepare for your stay. This includes, but may not be limited to:

  • Your name, and the names of others in your party.
  • The filial connections between members of your party.
  • Aggregate ages of members of your party.
  • Your contact details (email and telephone number).
  • You will also be asked about your intended vacation plans, which may include flight information and shuttle bus services to and from the site.
  • Your enquiry and any generic text you enter.
  • Information upon your health, such as allergies or physical disabilities, which are necessary in order to prepare for your stay.

Our terms and conditions of stay for mobile homes can be found here.

When you book at the restaurant

We collect information about you in order to prepare for your visit. This information includes, but may not be limited to:

  • Your name and the names of others in your party.
  • Any allergies which our kitchen should be aware of.
  • Any special requests which you make.
  • Your contact details (email and telephone number).

Our terms and conditions for the purchasing of tickets for special events at the restaurant can be found here.

When you join our newsletter

Your email address is added to our bulk mail server and you receive marketing emails intended to keep you up to date with forthcoming events we are organising, and other information we feel may be of interest to you.

You have the right to remove yourself from the list at any time by clicking on the “unsubscribe” link included in all emails or visiting the newsletter unsubscribe webpage.

Your information will never be passed onto any third party. We may include third party offerings in our newsletter, but they will be indicated as such and your personal data will not be revealed. We may track opening statistics to see response rates.

When you join our Camping ClubCard scheme

We collect information about you in order to manage your account. The Camping ClubCard is a loyalty scheme where you accumulate points during purchases which can be redeemed at a future date. For more on joining this scheme, see the dedicated website.

In order to manage your account, we keep on record your full name, contact details, address and personalised records on your purchasing history with us, which is necessary to verify the accuracy of your points balance.

Information gathered in this scheme may be shared with trusted third parties when our rewards scheme extends to encompass offerings by them. We are not currently running any such scheme.

How the information is stored

If you contact us using one of our forms, your entered data will be stored on our server to help us answer your questions as quickly as possible. A brief summary of your enquiry may be saved on servers run by Google. None of your entered data will be sold to other parties.

If you make a reservation, your information is stored on our servers until the booking is complete. It is then aggregated to information collected at the point of registration when you arrive at the site in order to maintain records for accountancy and statistical purposes.

In order to comply with our legal requirements under Spanish law regulating the need to keep accurate statistics we keep your generic booking information on file for two years after your booking is complete.

Generic enquiries through our website are retained in our secure server for future reference, and periodically deleted with no set period for these deletions.

If you are purchasing tickets or making a restaurant reservation we keep your details on file until the reservation has been completed. We may issue a factura de servicios which will have your details on; this information will be kept for as long as the law on record retention requires.

Cookies

We use cookies on this site. These are little snippets of information about your browsing session and the options you have set. You can opt out of all marketing cookies by setting your options using the link below:

Open Cookie Settings

Here is a list of all cookies currently being placed by this website:

COOKIE is not set on this website.

Cookies set solely in order to provide essential features of this website cannot be opted out of, as they would render the site unusable.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We’re collecting anonymous visitor data to analyse how our website is being used and how we can improve our site. We’re using Google Analytics and Facebook for this. This information involves seeing who is coming to our websites; tracking the effectiveness of advertising; and seeing how users interact with our website. By forbidding cookies using the option available above you will not be tracked in this manner.

Where we send your data

Visitor comments may be checked through an automated spam detection service called Akismet. No personally identifiable information is sent to them.

Backups of information may be kept on secure cloud servers operated by Google Inc.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can rectify or oppose any information we have on file for you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To access your personal data please either use the online tools we have provided for this purpose, or write to us at lopd@campinglosgallardos.com including proof of identity.

We may issue a factura de servicios which will have your details on; this information will be kept for as long as the law on record retention requires and is dealt with under Spanish accountancy law.